Most likely the commonest good feedback about Samanage is its trustworthy customer assist. “We are able to Make contact with them via chat, email, cellular phone… the choices give us loads of versatility,” stated a single of numerous contented prospects.
Electrical power Solutions Company Samanga delivers complete solar methods to customers in Uganda and Kenya, which includes every little thing from photo voltaic panels to inverters. Now we have founded a powerful consumer foundation that spans government organizations, personal enterprises, and normal individuals.
With Samanga, you’re not just choosing An additional IT corporation, you’re partnering with hugely knowledgeable industry experts who'll exceed your expectations.
Our specialists have carried out a complete Samanage evaluation detailing its functions, consumer feed-back, customer support, and also other key areas. Employing our SmartScore technique we gave Samanage a really satisfying rating of nine.
This is the comprehensive-highlighted program that even has its very own pricing composition summed up as $0.sixty per asset monthly. Samanage has extends this to include each components and software program asset management with license compliance abilities.
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Although this may not be a massive issue for every business, it is a damaging value mentioning, if you're looking for custom branding.
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In the meantime, the asset management provides a full check out with the asset’s lifecycle from its acquire to disposal. It pays to trace enterprise laptops and cell products as a result of Team Plan or Area Login Scripts particularly when you’re applying a BYOD (convey your personal unit) coverage. You'll be able to swiftly see crucial info within the asset, such as, performance, place, and specs.
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Samanage not only offers entire ITIL-ready IT support desk and asset administration abilities, but matches these with reliable customer support. The computer software is often upgraded to deal with present current market requirements, making it one of many benchmarks for the most up-to-date advancement in their business.
Increasing a fresh incident opens a blank incident With all the requester's identify automatically populated. Blank fields to become loaded in include a category and subcategory. Here is the only assistance desk software program I analyzed that makes provisions for subcategories.
Samanage offers a no cost check demo period, but it really's only accessible for fourteen days. That is not just briefer than a lot of the competition's month-lengthy examination demo intervals, it's also very hard to be expecting a customer of The type that Samanage hopes to entice to even be capable of check all its use circumstances in these a brief time.
We talked to Doron Gordon, founder & CEO of Samanage, and asked him several questions that we hope reveal a tiny bit more about Samanage to be a program and its position in supporting your get the job done.